Adding a subscriber in Salesforce Marketing Cloud is simple.

  1. Create a CSV with the subscriber's details.*
  2. Load the file to Citrix or to the SFTP server.
  3. The subscriber will become "Active" in Salesforce after they're sent their first email. 

*NOTE: If loading the file directly to the SFTP, please adhere to the user ingestion criteria and ingestion template. Find out more here.