Salesforce requires Multi-Factor
Authentication (MFA) for all
users.
Follow these directions to
register a third-party
authenticator app*, such as Authy,
Microsoft Authenticator, or Google
Authenticator. *We
recommend downloading Google
Authenticator on a mobile
device.
At login, please
select One-Time Password
Generator and
click on your chosen Authenticator app
to scan the QR code.
Please take a screenshot of the QR
code and store it for future
reference.
- Use the authenticator app to scan the QR barcode that’s displayed on the Connect an Authenticator App screen. If scanning the QR barcode isn’t an option, select to generate your security key manually. Then enter it in the authenticator app.
- On the Connect an Authenticator App screen, enter a temporary code generated by the authenticator app in the Verification Code field, then click Connect to log in.
For all future logins
to your Marketing Cloud
account, provide your
username, password, and
your registered
verification
method.
Still need help? Submit
an Email Support & Help request: Here